Frequently Asked Questions
Q: Where am I on the lottery (Section 8)
A: If you have forgotten or lost your lottery number, you may check online at http://www.hmsforweb.com/owl or call our main lobby at (509) 328-2953. Keep in mind, your "active" lottery number will change over time and that means we are getting closer to your number. The numbers "being served" are based on original lottery numbers assigned.
Q: Where do I check for HAP/Section 8 payments?
A: You can find that directly at http://www.hmsforweb.com/pal or on the Property Owners & Landlords section under Doing Business with SHA or the Housing Assistance pages.
Q: Where is the employment page?
A: Under the 'Doing Business With SHA' tab, or follow this link.
Q: Where can I find the Smoking Policy?
A: Please follow this link.
Q: How do I sign up for the Housing
Choice Voucher Section 8 rental
A: The Section 8 Waiting List is currently closed. When SHA is close to the end of the current list, there will be a window of time to apply. Please check our homepage regularly or call (509) 252-7122 for the current wait list status.
Please email us your questions!
Violation Complaint Form* or
call the HUD Fraud Hotline at 1-800-347-3735